Ownership of the website
Name of the owner: ACÚSTIC CELLERS, SL
Registered address: Carrer Progrés, s/n
Contact telephone: +34 672 43 26 91
Privadesa policy and sales policy
The website provides its users with access to information and services provided by ACÚSTIC CELLERS, SL to those people or organizations interested in them.
By accepting these General Conditions, the User declares:
• That he has read, understands and understands what is stated here.
• That he is of legal age in accordance with current regulations. in your place of residence, otherwise the minor must have the authorization of their legal representatives.
• That, in the event that you arrange to hire a product and / or service, has sufficient capacity for it.
• That assumes all the obligations set out here.
The User must carefully read these General Conditions each time he accesses the website, as it and these General Conditions may be modified.
The owner of the website reserves the right to make, at any time, any modification or update of its contents and services, of these General Conditions and, in general, of any elements that make up the design and configuration of the website .
The modification of these General Conditions will not affect the goods or promotions that have been acquired prior to said modification.
1. General information of the website
In compliance with the provisions of article 10 of Law 34/2002, of July 11, on services of the information society and electronic commerce, the general information on the website is provided below:
Ownership: ACÚSTIC CELLER Sociedad Limitada (hereafter, “ACÚSTIC CELLER”.
Registered office: C/ Progrés, s/n de 43775 Marçà (Tarragona).
Phone number: 672.432.691
2.1. Access to the Website
Simple access to the Website is free except for the cost of the connection through the telecommunications network provided by the access provider contracted by the User..
2.2. Registration Need
The use of certain services and content may be subject to the User’s prior registration.
The data entered by the User must be exact, current and truthful. The Registered User will be responsible at all times for the custody of their password, assuming consequently any damages that may derive from its improper use, as well as the transfer, disclosure or loss of the same. For these purposes, access to restricted areas and / or the use of services and content made under the password of a registered User shall be deemed to have been made by said registered User, who will respond in any case to such access and use.
2.3. Portal usage rules
The User agrees to use the Portal and all its content and services in accordance with the provisions of law, morality, public order and these General Conditions. Likewise, it is obliged to make appropriate use of the services and / or contents of the Portal and not to use them to carry out illicit or criminal activities that violate the rights of third parties and / or that infringe the regulations on intellectual and industrial property, or any other rules of the applicable legal system.
The User undertakes not to transmit, introduce, disseminate and make available to third parties, any type of material and information (data, content, messages, drawings, sound and image files , photographs, software, etc.) that are contrary to the law, morality, public order and these General Conditions. By way of example, and in no case limiting or excluding, the User agrees to:
I.- Do not introduce or disseminate content or propaganda of a racist, xenophobic, pornographic nature, in support of terrorism or that violate human rights.
II.- Do not introduce or spread on the network data programs (viruses and harmful software) that may cause damage to the computer systems of the access provider, its providers or third parties Internet users.
III.- Do not disseminate, transmit or make available to third parties any type of information, element or content that violates fundamental rights and public freedoms recognized constitutionally and in international treaties.
IV.- Do not spread, transmit or make available to third parties any type of information, element or content that constitutes unlawful or unfair advertising.
V.- Do not transmit unsolicited or unauthorized advertising, advertising material, “junk mail”, “chain letters”, “pyramid structures”, or any other form of solicitation, except in those areas (such as commercial spaces) that have been exclusively designed for it.
VI.- Do not introduce or disseminate any false, ambiguous or inaccurate information and content in a way that misleads the recipients of the information.
VII.- Do not impersonate other Users using their registration keys to the different services and / or contents of the web.
VIII.- Do not disseminate, transmit or make available to third parties any type of information, element or content that constitutes a violation of the rights of intellectual and industrial property, patents, trademarks or copyright that correspond to the owners of the Website or third parties.
IX.- Do not disseminate, transmit or make available to third parties any type of information, element or content that constitutes a violation of the secrecy of communications and the legislation on personal data.
The User agrees to hold harmless and hold ACÚSTIC CELLER harmless from any possible claim, fine, penalty or sanction that it may be required to bear as a result of the User’s failure to comply with any of the aforementioned usage rules, reserving , in addition, ACÚSTIC CELLER the right to request the corresponding compensation for damages.
The access of the User to the Website does not imply for ACÚSTIC CELLER the obligation to control the absence of viruses, worms or any other harmful computer element. In any case, the User is responsible for the availability of adequate tools for the detection and disinfection of harmful computer programs.
ACÚSTIC CELLER is not responsible for the damage caused to the software and computer equipment of Users or third parties during the use of the services offered on the Website.
ACÚSTIC CELLER is not liable for any damages or losses of any kind caused to the User that are caused by failures or disconnections in the telecommunications networks that cause the suspension, cancellation or interruption of the Website service during the provision of the same or previously.
2.5. Contents and services linked through the Website
The access service to the Website may include technical linking devices, directories and even search instruments that allow the User to access other pages and Internet Portals (hereinafter, “Linked Sites”). In these cases, ACÚSTIC CELLER will only be responsible for the content and services provided on the Linked Sites to the extent that it has effective knowledge of the illegality and has not deactivated the link with due diligence. In the event that the User considers that there is a Linked Site with illicit or inappropriate content, he may communicate it to ACÚSTIC CELLER, without in any case this communication entailing the obligation to remove the corresponding link.
In no case, the existence of Linked Sites must presuppose the formalization of agreements with the managers or owners thereof, nor the recommendation, promotion or identification of ACÚSTIC CELLER with the statements, content or services provided.
ACÚSTIC CELLER does not know the contents and services of the Linked Sites and, therefore, is not responsible for damages caused by the illegality, quality, outdated, unavailability, error and uselessness of the contents and / or services of the Linked Sites or for any other damage that is not directly attributable to ACÚSTIC CELLER.
2.6. Intellectual and industrial property
All the contents of the Website, understanding by them, by way of example only, the texts, photographs, graphics, images, icons, technology, software, links and other audiovisual or sound content, as well as their graphic design and source codes, are the property intellectual of ACÚSTIC CELLER or third parties, without being understood to be assigned to the User any of the exploitation rights recognized by the current regulations on intellectual property over them.
Trademarks, trade names or distinctive signs are the property of ACÚSTIC CELLER or third parties, without it being understood that access to the Website attributes any right over them.
In any case, the User knows and accepts that the ratings and comments made on the products available through the Website may be accessible to other Portal Users, including the identity of its author.
About all comments alo freely downloaded by the User on the Website, whether or not they include an opinion or description of the products offered (hereinafter, “the Contents”), the User grants ACÚSTIC CELLER a free license for non-exclusive use, with worldwide territoriality and with the maximum duration legally provided. On the basis of this license, ACÚSTIC CELLER may freely exploit the rights of reproduction, transformation, distribution and public communication of the Contents, solely for the purpose of being able to provide the services offered by ACÚSTIC CELLER and advertise its products and services.
3. Contracting Conditions
3.1. User Registration
The use of some of the services provided by ACÚSTIC CELLER implies the need for the User to register on the Portal.
The User must proceed to register indicating their full name, email address and may indicate the email of a sponsoring User.
Once the User is correctly registered on the web, they can at all times moment access “My Account”. Through “My Account” the User can modify their personal data as well as the data related to the shipment of orders, check if they have pending orders.
In the “My Account” section the User can view the order invoices.
3.2. Shipping conditions and minimum order
Delivery area: ACÚSTIC CELLER only sends its products to: Spain Peninsula.
It will not be possible to carry out the purchase process through the web to destinations other than those indicated.
Shipping costs: Shipping costs are included in minimum orders 6 bottles for Peninsular Spain.
Delivery time: The delivery time is counted in working days from the order’s departure from the ACÚSTIC CELLER warehouse, this may be from 24h to 72h approximately depending on destination.
ACÚSTIC CELLER cannot be held responsible for the delay in the delivery of orders for causes not directly attributable to ACÚSTIC CELLER, acts of God or force majeure.
Delivery of orders will be made at the designated delivery address. freely by the User. ACÚSTIC CELLER will not assume any responsibility when the delivery of the product does not take place as a consequence of the inaccuracy or falsity of the data provided by the User for this purpose, as well as in the event that the delivery cannot be made for reasons beyond ACÚSTIC’s fault. CELLER, such as the absence of the recipient at the delivery address.
In the event of the recipient’s absence and whenever possible, a passing note will be left with the information necessary to arrange a new delivery at the recipient’s address or the necessary indications for the latter to collect the product at a certain location. In any case, 7 days after the last delivery attempt without the order being delivered, it will be returned to origin and the contract will be terminated.
3.3 Cancellations and returns
The client has the right to request the cancellation of an order at any time and to receive a refund of the entire amount paid except from the moment it has entered the preparation phase; once in preparation, sent or delivered, to cancel an order or return it, whether it is part or all of its content, the customer must avail himself of the right of withdrawal or the right of return, the conditions of which are also specified below. < br /> In those cases in which the order has not yet entered the preparation phase, it will be enough for the client to request the cancellation of the order by email, although it must be taken into account that between the reception of the message and its reading and management There may be a period of time during which the order may have entered the preparation phase and it is not possible to stop shipping.
Once canceled, ACÚSTIC CELLER undertakes to refund the entire amount paid within a maximum period of 10 calendar days. The amount paid will be refunded minus the expenses and / or commissions generated by it and in the same way the expenses and / or commissions that may be generated in the return of the amount by bank transfer or other means.
Once you have Once the preparation of the order has begun, it is ready to be shipped, shipped or delivered, any request for cancellation will be treated as the right of withdrawal. To exercise the right of withdrawal, the client must communicate their decision in a clear way, free from any ambiguity: either by post, addressed to the owner of the website or by email to email@example.com.
In case of withdrawal, ACÚSTIC CELLER will organize the return, the costs will be borne and borne by the Customer (the costs of collecting and transporting the products subject to the return), as well as the impact of shipping costs caused by the The order will be issued and it will be done through one of its collaborating agencies and according to the usual conditions of a standard service, that is, that the client must allow the collection of the products during the day, without the obligation to specify a specific time on the part of the agency. The collection must be made at the same address where the delivery of the original order took place. If the client requests collection at another address, it must be previously confirmed by ACÚSTIC CELLER, who reserves the right to request payment of the difference in the event that the cost of transport for collection at this new address is higher than that which would be caused by the collection at the original address.
Every customer has the right of withdrawal and without the need for justification provided that they make use of their right within 14 calendar days from the date of delivery of the order, according to communication by the transport agency, or the return of the order to the transport agency in case of failed delivery or repeated absence. The right of return for withdrawal may not be exercised when there are indications that the products have been opened, manipulated or exposed to inappropriate conditions. And it is mandatory to return the entire shipment in this case, with all the products protected correctly, in their original packaging and in perfect condition for later sale.
Una vez recuperado el pedido y realizadas las oportunas comprobaciones sobre el estado de los productos, ACÚSTIC CELLER reembolsará al cliente el importe pagado según lo indicado anteriormente.
The refund in the case of withdrawal will be made within a maximum period of 14 days from the date of receipt of the returned order. Freight returns or claims for payment of invoices for shipments organized by the customer will not be accepted. And it will be necessary to insert in the box a copy of the return request sent to the postal address or by email, in case the order consisted of more than one package, a copy of each one.
In In case of content error, ACÚSTIC CELLER undertakes, after receiving notice of the problem by email, to collect the products sent in error and to send you the correct products as soon as possible or to offer alternatives for the resolution of the error, always according to availability and usual replenishment lead times.
Important, the client must check the content of the merchandise received upon receipt and note in writing on the delivery note of the carrier any anomaly in the packaging, lack of merchandise, damaged or broken merchandise, etc .., as well as immediately communicate within a maximum period of 24 hours to the email firstname.lastname@example.org the incident.
It will be printed It is essential to record the problem on the delivery note and communicate the incident always within the deadlines established by each transport agency (often only 24 hours after delivery). ACÚSTIC CELLER is not responsible for the merchandise once it has left the warehouse, the responsibility lies with the carrier.
To make any return effective, in any of the cases described in this section, it is essential to first contact ACÚSTIC CELLER to advise of the situation. ACÚSTIC CELLER will not accept any claim or return if we have not previously received any email notification and the terms of the same have not been agreed.
Products marketed through this website have the guarantees offered by their producers. In those incidents that justify the use of the guarantee, the repair, replacement of the item, reduction or return will be chosen, in the legally established terms.
3.5. Product prices
The prices of the products are those indicated in the attached description. All prices indicated in the product description are expressed in the Euro currency (€) and include Value Added Tax (TAV).
3.6. Way to pay
The purchase of products through the ACÚSTIC CELLER Gateway allows the following forms of payment:
– Payment by debit or credit card (VISA, MASTERCARD and AMERICAN EXPRESS) through a virtual POS.
To use the credit card through a virtual POS, the buyer must fill out a form indicating the name of the card owner, type of card, expiration date of the card and security code.
ACÚSTIC CELLER no You have access to the bank details linked to the means of payment and you do not know or record these details during the payment operation.
3.7. Right of withdrawal.
The buyer will have in any case a period of fourteen (14) calendar days after receiving the Product to exercise their right of withdrawal without having to justify reasons or have any sanction. < br /> In accordance with article 102.d) of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws not The supply of goods that may deteriorate or expire quickly is applicable, so the right of withdrawal cannot be exercised on the bottles that have been opened, for example, due to the rapid deterioration of the content in such cases.
The buyer must express his intention to withdraw within the indicated period and must return the product according to the conditions in section 3.3. The Client and / or User must send an email to the address email@example.com communicating the decision and including their name and address, as well as the number of their order.
4. Applicable law and competent jurisdiction
The General Conditions of Use and Sale here exposed are subject to Spanish legislation and the Spanish version will be the only one with legal validity and the one that will prevail in case of discrepancy between the versions published on the different Vinissimus websites.
The venue of the sale to which these General Conditions are subject shall be determined in accordance with the provisions of Council Regulation (EC) 44/2001, of December 22, 2000, on jurisdiction, recognition and execution of judicial decisions in civil and commercial matters.
Without prejudice to what is stated in the previous paragraph, the European Commission provides an online dispute resolution platform that is available to all consumers at the following link: Online dispute resolution | European Comission.
The language used by the site owner will be Catalan, Spanish and English. ACÚSTIC CELLERS, SL is not responsible for the failure to understand or understand the language of the web by the user, or for its consequences.
ACÚSTIC CELLERS, SL may modify the contents without prior notice, as well as delete and change these within the web, as the way in which they are accessed, without any justification and freely, without being responsible for the consequences that they can cause to the users.
It is forbidden to use the contents of the web to promote, contract or disseminate advertising or information of your own or of third parties without the authorization of ACÚSTIC CELLERS, SL, or to send advertising or information using the services or information that they are made available to users, regardless of whether the use is free or not.
The links or hyperlinks that incorporate third parties in their web pages, directed to this web, will be for the opening of the complete web page, without being able to indicate, directly or indirectly, false, inaccurate or confusing indications, nor to incur in unfair or unlawful actions against ACÚSTIC CELLERS, SL.
Limitation of liability
Both the access to the web and the non-consented use that may be made of its information contained is the sole responsibility of the person who does it. ACÚSTIC CELLERS, SL will not be responsible for any consequence, damage or loss that may arise from this access or use. ACÚSTIC CELLERS, SL is not responsible for any security errors, that may be caused or for any damage that may be caused to the user’s computer system (hardware and software), or to the files or documents stored in it, as consequence of:
– the presence of a virus in the user’s computer that is used for the connection to the services and contents of the web,
– a malfunction of the browser,
– and / or the use of non-updated versions of it.
ACÚSTIC CELLERS, SL is not responsible for the reliability and speed of hyperlinks that are incorporated into the website for the opening of others. ACÚSTIC CELLERS, SL does not guarantee the usefulness of these links, nor is it responsible for the contents or services that the user may access through these links, nor for the proper functioning of these websites. ACÚSTIC CELLERS, SL will not be responsible for viruses or other computer programs that deteriorate or may deteriorate the users’ computer systems or equipment when accessing their website or other websites that have been accessed through links on this web. </ p>
Intellectual and industrial property
They are the property of ACÚSTIC CELLERS, SL, all the industrial and intellectual property rights of the web, as well as the contents that it contains. Any use of the web or its contents must be exclusively specific. It is reserved exclusively to ACÚSTIC CELLERS, SL, any other use that supposes the copy, reproduction, distribution, transformation, public communication or any other similar action, of all or part of the contents of the web, therefore, no other user can carry out these actions without the prior written consent of ACÚSTIC CELLERS, SL
All the data provided by our client companies to ACÚSTIC CELLERS, SL or their staff, will be included in an automated file of personal data created and maintained under the responsibility of ACÚSTIC CELLERS, SL, essential for providing the services requested by users.
The data provided will be treated according to the Regulation of Security Measures (Royal Decree 1720/2007 of December 21), in this sense ACÚSTIC CELLERS, SL has adopted the levels of protection that are legally required, and has installed All technical measures are in place to prevent the loss, misuse, alteration, unauthorized access by third parties. However, the user must be aware that Internet security measures are not impregnable. In the event that it deems appropriate to transfer your personal data to other entities, the user will be informed of the transferred data, the purpose of the file and the number and address of the assignee, so that he can give his unequivocal consent to the respect.
This website, therefore, strictly complies with Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights. It also complies with Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons.
In compliance with the provisions of the LOPD, the user may exercise their rights of access, rectification, cancellation and opposition. To do this you must contact us at firstname.lastname@example.org
Applicable law and competent jurisdiction
This Legal Notice will be interpreted and governed in accordance with Spanish law. ACÚSTIC CELLERS, SL and the users, expressly waiving any other jurisdiction that may correspond to them, submit to the courts and tribunals of the user’s domicile for any controversy that may arise from the access or use of the web . In the event that the user has his domicile outside of Spain, ACÚSTIC CELLERS, SL and the user, they submit, with express waiver in any other jurisdiction, to the courts and tribunals of the address of ACÚSTIC CELLERS, SL.